Centric Technologies takes immense pride in the quality of the batteries it manufactures, offering a comprehensive limited warranty program for many of its batteries. The warranty program comprises two key components: FREE REPLACEMENT and PRO-RATA. Please note that Centric discontinued the 1-year warranty/unlimited miles on batteries built or after 12/31/2016 (over 14,000 Miles per year is considered Commercial use – see below for Commercial).

Key Warranty Components:

• FREE REPLACEMENT: Covers a specified period.
• PRO-RATA: Applicable after the free replacement period until the end of the total limited warranty.

Important Points:

• Centric specifies the total number of months covered by the free replacement period on the invoice.
• Refer to the Pro-Rata schedule to determine the Pro-Rata period for your Centric battery.
• If your battery is not on the Pro-Rata limited warranty schedule, it is eligible only for the free replacement period.
• The Pro-Rata period applies after the free replacement period expires until the end of the total limited warranty.

Warranty Responsibilities:

• Centric’s responsibility is limited to providing a replacement battery or a Pro-Rata purchase price for defects in materials or workmanship, under the terms specified.

Warranty Exclusions:

• Warranty is reduced by 50% for Auto/Truck/SUV and Marine/RV batteries if used in a commercial application.
• Exclusions include batteries damaged due to abuse or neglect, detailed comprehensively.

Battery Failure Troubleshooting Steps:

1. Determine if the small battery (auxiliary) needs a boost or replacement.
2. If the battery is under the free replacement period, it can be repaired at Centric Auto Repair at no charge.
3. If outside the free replacement period, check if the battery is eligible for the Pro-Rata program.

Additional Information:

• Warranty law varies by state, and additional legal rights may apply depending on state laws.
• Proof of purchase (original receipt) is required for the free replacement warranty.
• Non-transferable limited warranty.

Calculating Replacement Cost during Pro-Rata Period:

• Look up the Original Invoice Total Paid.
• Calculate the replacement battery cost by multiplying the Warranty Cost per month by the number of months in service.

Example Calculation: In this example, a Centric Select 36 Month rebuilt battery with a Suggested Retail Price of $1600 was in service for 16 months. The replacement battery cost to the consumer is calculated as follows: $44.44 warranty cost per month x 13 months in service = $572.

Why Choose Centric Auto Repair: Competitive pricing, specialized expertise, and a safe work environment set us apart from competitors. Hybrid battery work is complex and requires specialized training and education.

For more details on Centric’s Limited Warranty Program, contact Centric Auto Repair at (760) 490-0487 or visit our location.